Report HQ AI

Terms and Conditions

Last Updated: October 29, 2026Effective Date: October 29, 2026

Welcome to ReportHQ! These Terms and Conditions ("Terms") are a binding legal agreement between you (either an individual user or the company/organization you represent, referred to as "you" or "Customer") and ReportHQ ("we," "our," or "us," operated by BrandoAi), governing your access to and use of the ReportHQ Android mobile application, web platform (https://reporthq.ai), and related voice-to-CRM services (collectively, the "Service").

By downloading the app, signing in, or using ReportHQ, you agree to these Terms. If you do not agree with them, please do not use the Service.

1. What ReportHQ Does

ReportHQ is a voice-first field intelligence and reporting tool designed for sales reps, field teams, and enterprise operations. Our Service allows you to record voice updates, transcribe and structure those updates using AI, and sync the resulting structured data into your organization’s Customer Relationship Management (CRM) or ERP systems.

2. Accounts, Eligibility & Workspace Admins

  • Business Use & Age Requirement: ReportHQ is built for working professionals. You must be at least 18 years old and legally able to enter into contracts to use the Service.
  • Enterprise / Team Accounts: If you sign in using your work email address or are invited to a workspace by your employer ("Organization"), your Organization is the owner of that workspace. Your workspace administrator has the ability to configure backend integrations, view, manage, export, or delete the field reports you submit, and manage or terminate your account access.
  • Account Security: You are responsible for keeping your login credentials and mobile device secure. Notify us immediately at support@reporthq.ai if you suspect unauthorized access to your account.

3. Your Content, Ownership & Recording Consent

A. You Own Your Data

You (or your Organization) retain full ownership of all voice recordings, transcripts, photos, notes, and CRM records ("Customer Data") submitted or generated through ReportHQ. We claim zero ownership over your business data.

B. License to Operate the Service

To make the app work, you grant ReportHQ a limited, worldwide, non-exclusive license to host, transcribe, process via AI, transmit, and display your Customer Data strictly for the purpose of providing the Service to you and your Organization.

C. Crucial Rule: Recording Consent

ReportHQ is designed for you to dictate your own post-visit summaries and field updates. However, if you ever use ReportHQ to record a conversation involving other people (such as a client, dealer, or colleague), you are solely responsible for complying with all applicable local, state, and national voice recording and privacy laws. In many jurisdictions, this requires obtaining explicit consent from all parties before recording. ReportHQ is not liable for any unauthorized recordings made by users.

4. AI Processing & Accuracy Disclaimer (Human-in-the-Loop)

ReportHQ uses speech-to-text and Artificial Intelligence (AI) models to turn voice notes into structured CRM fields, summaries, and action items. While our system is built for high accuracy, AI technology is not infallible:

  • Review Before Syncing: Accents, background noise, industry jargon, or weak network connections can occasionally cause transcription errors or misinterpreted details (such as numbers, dates, or names).
  • Your Responsibility: AI-generated summaries and field extractions are meant to assist—not replace—human review. You are responsible for verifying the accuracy of critical business data (such as pricing, order quantities, commitments, or client records) before or after submitting your reports. We are not liable for business losses resulting from unverified transcripts or summaries.

5. Third-Party CRM Integrations

ReportHQ integrates with third-party platforms such as Salesforce, HubSpot, and other enterprise systems ("Third-Party Services") as configured by your Organization.

  • By submitting reports through a connected workspace, you authorize ReportHQ to transmit structured data to those Third-Party Services on your behalf.
  • We do not control Third-Party Services and are not responsible for any downtime, API changes, or data formatting issues caused by the configuration or outage of your third-party CRM.

6. Acceptable Use

To keep ReportHQ secure and reliable for everyone, you agree not to:

  1. Use the Service for any illegal, fraudulent, defamatory, or unauthorized purpose.
  2. Upload or record malicious code, viruses, or unlawful content.
  3. Attempt to reverse-engineer, decompile, scrape, or extract the underlying source code, prompts, or architecture of ReportHQ.
  4. Use ReportHQ to build a competing voice-to-CRM product or benchmark our Service without prior written consent.
  5. Share individual login credentials among multiple people.

7. Subscriptions & Billing

  • Plans & Enterprise Agreements: Access to ReportHQ is provided either through an organization-wide enterprise agreement or a selected subscription plan. You (or your Organization) agree to pay all applicable fees and taxes (including GST, where applicable) associated with your workspace plan.
  • Cancellations & Refunds: Subscription terms, renewals, and cancellation policies are governed by your Organization's service agreement or, if purchased individually, by the billing terms presented at checkout. Except as required by law, paid fees are non-refundable once a billing cycle has begun.

8. Google Play Store Additional Terms

When you download the ReportHQ Android app from the Google Play Store, you acknowledge and agree that:

  • Agreement is with Us, Not Google: These Terms are between you and ReportHQ (BrandoAi) only, and not with Google LLC. We are solely responsible for the ReportHQ app and its services.
  • License Scope: We grant you a personal, non-transferable, non-exclusive, revocable license to download and use the ReportHQ Android app on any compatible Android device that you own or control, strictly as permitted by these Terms and the Google Play Terms of Service.
  • Maintenance & Support: Google has no obligation whatsoever to furnish any maintenance, customer support, or warranty services for the ReportHQ app.

9. Intellectual Property

Aside from your Customer Data, everything that makes up ReportHQ—including our brand name, logos, Android app interface, codebase, proprietary workflows, and documentation—is the exclusive intellectual property of ReportHQ (BrandoAi) and is protected by copyright, trademark, and intellectual property laws.

10. Service Availability & Warranties ("As-Is")

While we strive to keep ReportHQ running 24/7 with enterprise-grade reliability, we rely on mobile networks, cloud servers, and external APIs, and cannot guarantee that the Service will always be 100% uninterrupted or error-free.

To the maximum extent permitted by law, ReportHQ is provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

11. Limitation of Liability

To the maximum extent permitted by applicable law:

  • No Indirect Damages: Neither ReportHQ (BrandoAi) nor its founders, employees, or partners shall be liable for any indirect, incidental, special, consequential, or punitive damages—including lost profits, lost sales deals, inaccurate CRM records, or business interruption—arising out of your use of (or inability to use) the Service.
  • Liability Cap: Our total cumulative liability for any claims arising out of or relating to these Terms or the Service will not exceed the total amount paid by you (or your Organization) to ReportHQ in the twelve (12) months immediately preceding the event giving rise to the claim (or INR 5,000 / $100 USD if using a free/trial account).

12. Account Suspension & Termination

  • By You: You may stop using ReportHQ and request account deletion at any time.
  • By Us or Your Organization: Your Organization's administrator may deactivate your workspace seat at any time. We also reserve the right to suspend or terminate access if you violate these Terms, fail to pay overdue fees, or use the Service in a way that threatens our security infrastructure.

13. Governing Law & Dispute Resolution

These Terms are governed by and construed in accordance with the laws of India. If a dispute arises, please contact us first at support@reporthq.ai so we can resolve it amicably. If a dispute cannot be resolved informally within 30 days, any legal proceedings shall be subject to the exclusive jurisdiction of the courts located in Gujarat, India.

14. Changes to These Terms

We may update these Terms from time to time to reflect new features or legal requirements. When we make material changes, we will update the "Last Updated" date at the top of this page and notify you via email or an in-app notice.

15. Contact Us

Questions about these Terms or how ReportHQ works? Reach out anytime: